Menu
Menu
NEWS
2021 Half Year Report on Complaints Management Function (January-June)
The Bank of Ghana receives complaints from the public (individuals and institutions) against banks and specialized deposit-taking institutions (SDIs),1 in accordance with powers conferred on it under relevant legislation including the Banks and Specialized Deposit Taking Institutions Act, 2016 (Act 930), the Borrowers and Lenders Act, 2008 (Act 773), the Credit reporting Act, 2007 (Act 726) and the Credit Reporting Regulations, 2020 (L.I. 2394).